Privacy Policy for SANT SEVA AUDIO BOOK

Last updated on Sep 19th 2023

This Privacy Policy governs the manner in which SHREE SANT SEVA SANGH ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users ("User" or "you") of the SANT SEVA AUDIO BOOK mobile application (the "App"). This Privacy Policy applies to the App and all products and services offered by SHREE SANT SEVA SANGH

By using the App, you consent to the practices described in this Privacy Policy.

Information We Collect

• When you register for an account with SANT SEVA AUDIO BOOK, we may collect personal information such as your name, email address, and other contact details.
• When you make a payment for a subscription, we may collect payment information, including credit card details and billing information.
• We may collect non-personal information about your device, including its type, operating system, unique device identifiers, and mobile network information
• We may collect usage information, such as the pages you visit within the App, the time and date of your visits, and the duration of your interactions with the App

How We Use Collected Information

We use the collected information for the following purposes:

• To provide and maintain the App's functionality.
• To process payments for subscriptions and other services.
• To personalize user experiences and content within the App.
• To improve our products and services.
• To send periodic emails regarding updates, news, and related information.

Protecting Your Information

We adopt appropriate data collection, storage, and processing practices, as well as security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, and data stored on our App.

Sharing Your Personal Information

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers.

Third-Party Websites and Services

Users may find advertising or other content on our App that links to the sites and services of our partners, suppliers, advertisers, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our App. In addition, these sites or services, including their content and links, may be constantly

Cookies and Tracking Technologies

• Cookies: We may use cookies, which are small data files stored on your device, to enhance your experience with the App. Cookies allow us to remember your preferences and improve the quality of our services
• Analytics: We may use third-party analytics tools to collect information about how users interact with the App. This information helps us analyze user behavior and make improvements to the App.

Communications

• Marketing Communications: We may send you emails or push notifications about our products, services, or other updates. You have the option to opt-out of these communications at any time by following the instructions provided in the messages.

Data Storage and Retention

• Data Storage: We may store your personal information and user data on secure servers and cloud-based storage systems. These systems are designed to protect your data from unauthorized access, disclosure, or alteration.
• Data Retention: We will retain your personal information and user data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When your data is no longer needed, it will be securely deleted or anonymized to prevent identification.
• Account Deactivation: If you deactivate your account, your personal information and user data may be retained for a reasonable period as required by law or for legitimate business purposes. However, your data will no longer be accessible through the App.
• Data Backup: We regularly backup data to prevent data loss. These backups may include your personal information and user data. While we take all necessary precautions to protect your data, we cannot guarantee the security of data during transmission or in the event of unexpected technical failures.

Data Protection and Security Practices

• Data Security: We take the security of your personal information and user data seriously. We implement industry-standard security measures to protect against unauthorized access, disclosure, alteration, or destruction of your data. These measures include encryption, firewalls, access controls, and regular security audits.
• Secure Payment Processing: When you make payments for subscriptions, we use secure payment gateways and comply with Payment Card Industry Data Security Standard (PCI DSS) requirements to ensure the protection of your payment information.
• User Authentication: To safeguard your account, we employ user authentication methods, including passwords, biometric authentication, or multi-factor authentication (MFA), where applicable.
• Data Access: Access to your personal information is restricted to authorized personnel who require such access to perform their duties. All employees and contractors with access to user data are trained in data protection and privacy practices.
• Data Minimization: We collect and retain only the data necessary for the purposes outlined in this Privacy Policy. We do not collect more data than is required.
• Third-Party Services: We carefully select and vet third-party service providers, including hosting, analytics, and payment processing, to ensure they meet high data security standards. These providers are contractually obligated to protect your data and comply with applicable laws and regulations.
• Data Breach Response: In the event of a data breach that could compromise your personal information, we will promptly notify affected users and take all necessary steps to mitigate the breach, as required by applicable laws and regulations.
• User Responsibilities: While we employ robust security practices, you play a vital role in safeguarding your personal information. We recommend using strong, unique passwords and keeping them confidential. If you become aware of any unauthorized access or suspicious activity on your account, please contact us immediately.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of any material changes through the App or via email.

Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact us at admin@santsevasangh.in